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MSI Langley Privacy Policy

Welcome to Music Schools International Langley (MSI Langley). This Privacy Policy describes what Personal Information we collect, use and how we disclose this information when you register for music lessons, go on our website and as well through Google Analytics.

We may change this Privacy Policy at any time. Any updates will be posted at the top of this Privacy Policy.

Collecting Personal Information:

MSI Langley collects the following Personal Information when you or your child(ren) register for lessons:

  • Your first and last name, email address, phone number, mailing address and financial information
  • If you register your child(ren) for lessons we collect your child(ren’s) name(s), gender, date of birth, grade level, allergies, and any medical conditions we should be aware of.
  • Pictures, Videos, Audio and Video Recordings from music classes and or live performances may be collected. This may include images or recordings of you and your child(ren). You have the choice to not consent for this at the time of registration.

MSI Langley will collect you and or your child(ren’s) Personal information in order to:

  • Enroll a student in music lessons
  • Process payment for music lessons, registration fees and book fees
  • Send out MSI Langley Newsletter and any other important information


MSI Langley will obtain your consent before or at the time of collecting you or your child(ren’s) Personal Information. The purposes for collecting, using or disclosing Personal Information is provided at the time of registration of music lessons and when contacting us through our website. You may withdraw your consent for MSI Langley to use your Personal Information in certain ways.

Video Surveillance: MSI Langley has a security camera in the Reception Area. By entering MSI Langley you are acknowledging you are being recorded and thereby affirming the legality of installing security cameras.  No video equipment will be installed in rooms where the expectation of privacy is higher, such as washrooms or teaching studios. Signage is posted in areas of video surveillance to inform you that the area is under video monitoring and recording.


We do not gather your personal information through our website unless you supply it to us voluntarily e.g. by signing up for our newsletters, filling out registration forms or contacting us through the website contact page.  Your information is only accessible to MSI Langley staff who need the information to do their job e.g. respond to or process a request from you.

Our website may contain links to other websites.  MSI Langley is not responsible for the content or privacy policies of other websites. Please read the Terms of Use and Policies of sites when you access those sites.

We may use third-party Service providers to monitor and analyze the use of our Service.

  • Google Analytics
    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
    For more information on the privacy practices of Google, please visit the Google Privacy and Terms web page:

Using and Disclosing of Personal Information:

Personal information will only be used for those purposes to which you have consented to.

MSI Langley does not sell, trade or share your personal information for marketing, advertising or promotional purposes. We may disclose personal information to third party contractors including service providers who assist us in delivering services for MSI Langley.

Storage of Information:

Personal information will be retained in client and staff as long as the file is active and for such periods of time as may be prescribed by applicable laws and regulations.

A file will be deemed inactive when a client or staff relationship or contract is terminated.

Ensuring Accuracy of Personal Information:

We make reasonable efforts to ensure that your and your child(ren’s) personal information is accurate and complete, but we rely on you to ensure the accuracy and completeness of the personal information you provide.

If you move or need to change the contact information, please make sure you let us know. If you would like to update or change any of your personal information, please contact MSI Langley at 604-449-2038 or at


MSI Langley will use physical, organizational, and technological measures to safeguard personal information to only those MSI Langley employees, or third parties who need to know this information for the purposes set out in this Privacy Policy.

Access to client personal information will be limited to employees of MSI Langley, who administer our client accounts.

Employees of MSI Langley are required to sign a confidentiality agreement binding them to maintaining the confidentiality of all personal information to which they have access.

Access to surveillance information is limited solely to the Director of MSI Langley, and MSI Langley’s Chief Privacy Officer.

Access to Personal Information:

If you wish to review or verify what Personal Information is held by MSI Langley, or to whom the information has been disclosed to, you may request to review the Personal Information in writing to the MSI Langley Chief Privacy Officer. If any of the Personal Information held by MSI Langley is inaccurate or incomplete, please contact the MSI Langley Chief Privacy Officer.

Questions and Complaints: Privacy Office Information

If you have any questions or concerns about MSI Langley’s Personal Information handling practices, a complaint, in writing, may be directed to MSI Langley’s Chief Privacy Officer.

Chief Privacy Officer:

Music Schools International Langley

Unit B225 – 20869 Willoughby Town Centre Drive

Langley, Canada V2Y 0X7

Email address: